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Telephone:
0115 9386662 | 0115 9382358
3 Amber Trading Centre, Giltbrook, Nottingham, Nottinghamshire, NG16 2HS

Customer reviews of Junction 26 Prestige Trade Centre

At Junction 26 Prestige Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Junction 26 Prestige Trade Centre

Junction 26 Prestige Trade Centre
5
3.5

Based on 11 customer reviews

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  • 5

    Unprofessional, Untrustworthy and unreliable.Avoid

    By Riz A on 26 February 2017 | Purchase not verified

    Grey Audi Q5 priced at 13.8k. Rang before visit and was told it is in immaculate condition, all necessary works carried and nothing for us to do. Agent also promised a £500 reduction. Upon arrival condition and mileage of car was not as advertised. Timing belt was 2-3 years overdue, front tyres completely worn, faulty doors, cut on seats etc.… But the car was priced at 13.5k in the showroom which we pointed out and was confirmed by sales rep. Sales rep refused to reduce price but agreed to do works for the showroom price. We expected more but agreed as finding another car would be time-consuming with finding childcare etc. Going through the payment sales rep increased the price to the online price 13.8k. We explained that this was based on the perfect condition (which it clearly wasn’t) with a reduction that was promised originally. Moreover, we had agreed on a price but the sales rep stated he had changed his mind. We immediately walked out. Avoid at all costs.

    Reply from Junction 26 Prestige Trade Centre on 14/03/17

    Thanks for taking the time to review our business. We're disappointed that you feel you have had a negative experience as we pride ourselves on excellent customer service. Please contact Jason, the owner of the business as we would like the opportunity to resolve your issues.


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